One of the more daunting tasks of environmental consultants and lawyers is to explain the environmental investigation and remediation process to clients and the public. Part of the problem is that many business people do not have a strong science foundation and may not understand some of the issues associated with environmental contamination. In addition, the investigation and remediation contamination process often does not proceed in a logical or linear manner. Clients often become frustrated because it seems that they are spending lots of money and do not seem to be making process.
The New York City Office of Environmental Remediation has completed a wonderful 8-minute video that explains the site investigation process. Every environmental consultant should have the link to this video readily handy to share with clients. The video is available at: http://www.nyc.gov/html/oer/html/Videos/investigations.shtml